Collaboration & Communication

Collaboration & communication solutions aim at fostering the collaboration between people (employees, clients, suppliers, and partners) and at increasing knowledge sharing. What was traditionally limited to email exchanges and agenda sharing is now deployed as feature-rich platforms that integrate several collaboration channels (e.g. web meetings, team rooms) and knowledge sharing means (e.g. profiles, wiki, blog, forums).

These are typical collaboration solutions:

• Groupware
  Email, agenda sharing and personal task management
• Mobile Groupware
  Email, agenda and tasks “on-the-road” on your smartphone, PDA or Blackberry
• Email management
  Email filtering, classification, retention and archiving
• Team collaboration
  Platforms that facilitate document sharing, discussions, and decision making amongst team that work around common activities. Check out the GFI QuickrMate Solution by clicking here
• Customer relationship management (CRM)
  Management of clients contacts, sales forces and sales processes
• Knowledge management
  Solutions that foster knowledge diffusion and sharing across the organisation
• Intranet & Internet portals
  Integration of heterogeneous information sources and targeting according to the user’s profile and needs. Check out the GFI Portal Solution by clicking here

Our collaboration and communication solutions are mainly focused around the Lotus software products like Domino, Sametime, Quickr, Connections and Websphere Portal

To extend your environment onto the mobile devices, we focus on the use of Lotus Traveler and BlackBerry Enterprise Server